Frequently asked questions

How do I place an order?
Click the "Add to Cart" button to select your items. Once done, proceed to your cart and click "Checkout" to complete your purchase.

Is my payment information secure?
Absolutely! Our payment system is 100% secure. Our dedicated cybersecurity team ensures a safe shopping experience.

When will I receive my order?
You'll get a shipping confirmation via email once we process your order within 1-3 business days.

Can I track my order?
Yes! A tracking number will be provided after purchase.

What are the shipping fees?
Shipping costs vary by location. Enter your address at checkout to see the exact charges.

Are multiple items shipped together?
Items are usually shipped separately.

What’s your return policy?
No worries—we offer free returns. Get a full refund within 30 days or store credit within 180 days. Refunds are processed within 10 business days (delays possible due to high demand).

Do I need to return free gifts?
If your return disqualifies you from the promotion, return the gift or pay for it.

Can I modify/cancel my order?
Unfortunately, no changes or cancellations are allowed after submission. You may return items for a refund (excluding shipping).

More questions?
Check our full FAQ for shipping, product info, and more.
Need help? Contact us fastest at:
Email: robustpatricia17895@hotmail.com